Data Protection • User Privacy • Information Security
At 8bat, your personal data belongs to you. This Privacy Policy sets out in clear, plain terms exactly what information 8bat collects when you use the platform, why we collect it, how we protect it, and the rights you hold over your own data. We have written this document to be readable — not buried in impenetrable legal language — because we believe transparency is non-negotiable.
Our Commitments to You
Before you read the full policy, here is a straightforward summary of how 8bat approaches your privacy. These are not aspirational statements — they reflect the actual data practices in place on the platform today.
8bat collects personal data strictly to the extent necessary to operate the platform, verify your identity, process transactions in PKR, and comply with our licensing obligations. We do not collect data speculatively or sell it to advertisers.
All data transmitted between your device and 8bat is protected by SSL/TLS encryption. Sensitive personal and financial data held on 8bat's servers is stored in encrypted form with access strictly limited to authorised personnel only.
8bat provides every registered user with the right to access, correct, export, and in certain circumstances request the deletion of their personal data. These rights can be exercised by contacting the 8bat support team at any time.
8bat does not sell, rent, or trade your personal data to third parties for commercial purposes. Data is only shared with third parties where strictly necessary — such as payment processors, KYC verification services, or as required by law.
8bat retains your personal data only for as long as it is necessary for the purposes it was collected, or as required by applicable law. When data is no longer required, it is securely deleted or anonymised in accordance with our retention schedule.
If 8bat makes significant changes to this Privacy Policy that affect how your data is processed, we will notify you via the email address registered to your account before those changes take effect. Your continued use of the platform after notification constitutes acceptance.
8bat is an internationally licensed online betting and casino platform operating at 8bat.org. References to "8bat", "we", "us", and "our" in this Privacy Policy refer to the entity responsible for operating the 8bat Platform and for processing your personal data as described herein.
8bat acts as the data controller in respect of the personal data you provide when registering for and using the 8bat Platform. As data controller, 8bat determines the purposes for which and the means by which your personal data is processed.
If you have any questions about how 8bat handles your personal data, you may contact us at any time. Our contact details are provided in Section 14 of this Policy.
8bat collects personal data from you in the categories described below. The specific data collected will depend on the services you use and the interactions you have with the Platform.
| Category | Data Types | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID details | Account registration, KYC age and identity verification |
| Contact Data | Email address, mobile number, residential address (including city — e.g. Karachi, Lahore, Islamabad, Faisalabad) | Account communication, support, verification notices |
| Financial Data | PKR transaction history, JazzCash/EasyPaisa/HBL/UBL/Meezan Bank account references, deposit and withdrawal records | Payment processing, AML compliance, withdrawal verification |
| Gaming Data | Bet history, game session records, win/loss records, bonus usage | Service delivery, dispute resolution, responsible gaming monitoring |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Security, fraud prevention, platform optimisation |
| Usage Data | Pages visited, features accessed, click paths, time spent on Platform sections | Platform improvement, user experience analytics |
| Communications Data | Support chat transcripts, emails sent to 8bat, complaint records | Customer service, dispute resolution, quality assurance |
What We Do Not Collect: 8bat does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by applicable KYC regulations and only with your explicit acknowledgement.
8bat collects your personal data through the following means:
8bat processes your personal data under one or more of the following legal bases, depending on the specific processing activity in question:
8bat uses the personal data it collects for the following specific purposes:
8bat does not sell, rent, or trade your personal data to any third party for commercial purposes, full stop. We share your data only in the following limited and necessary circumstances:
All third parties with whom 8bat shares personal data are required to handle that data securely, use it only for the specified purpose, and in accordance with applicable data protection standards.
8bat uses cookies and similar tracking technologies to operate the Platform effectively and improve your experience. A cookie is a small text file placed on your device when you visit the 8bat website. The following categories of cookies are used on the Platform:
You may configure your browser to refuse or delete cookies at any time; however, disabling strictly necessary cookies will prevent you from using core 8bat Platform features including logging in to your account.
Note: 8bat does not use third-party advertising or retargeting cookies. No cookie data from 8bat is shared with advertising networks or used to serve you targeted advertisements on third-party websites.
8bat retains your personal data for the periods set out below, after which data is securely deleted or irreversibly anonymised:
Where you request account closure, 8bat will delete or anonymise all personal data that it is not legally required to retain, within a reasonable timeframe following the closure request. Data subject to a legal hold will be retained until the hold is lifted.
8bat takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. These measures include:
While 8bat takes all reasonable precautions, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own 8bat login credentials and for notifying 8bat immediately if you suspect any unauthorised access to your account.
As an internationally licensed platform, 8bat may process and store your personal data on servers located outside your country of residence. Where such international transfers occur, 8bat ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that which applies within your jurisdiction. These safeguards may include:
If you require further information about the specific safeguards in place for a particular transfer, please contact the 8bat support team using the details in Section 14.
Subject to applicable law and our legitimate interests and legal obligations, you hold the following rights in respect of your personal data held by 8bat. To exercise any of these rights, please contact the 8bat support team at the details provided in Section 14.
Data Subject Rights
8bat is committed to making it straightforward for you to exercise your data rights. Contact our support team and we will respond to your request within a reasonable timeframe — and no later than 30 days from receipt.
We will not charge a fee for handling your request unless it is manifestly unfounded or excessive. In those circumstances, we will inform you of any applicable charge before proceeding.
You have the right to request a copy of all personal data 8bat holds about you, together with information about how it is being used, where it came from, and who it has been shared with.
If any personal data 8bat holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can update basic account information directly from your account settings page.
In certain circumstances, you may request that 8bat delete your personal data. This right is subject to our legal obligations — data we are required to retain under AML or licensing regulations cannot be deleted before the applicable retention period expires.
You may request that 8bat pause processing of your data in certain circumstances — for example, while a rectification request is being assessed, or where you have contested the lawfulness of our processing.
Where processing is based on your consent or on contractual necessity, you may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
You have the right to object to 8bat processing your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though 8bat may continue processing where compelling grounds exist.
The 8bat Platform is strictly for individuals aged 21 years and above. 8bat does not knowingly collect personal data from anyone under the age of 21. If you are aware that a minor has registered on the 8bat Platform or provided personal data to 8bat, please contact us immediately at the details in Section 14 so that we can take appropriate action, including account closure and secure deletion of any data collected.
8bat employs age verification procedures at registration and reserves the right to request documentary proof of age at any point during your use of the Platform. Where age verification cannot be completed satisfactorily, the account will be suspended pending resolution.
Parental Controls: If you are a parent or guardian concerned about a minor accessing online gambling platforms, we recommend enabling parental control software on shared devices. 8bat also provides self-exclusion tools that can be used to restrict access from specific devices.
8bat reserves the right to amend this Privacy Policy at any time. Where changes are material — meaning they significantly affect how your personal data is processed or your rights as a data subject — 8bat will notify you by email to the address registered on your account before the changes take effect.
Minor or administrative amendments may be made without individual notification. The effective date shown at the top of this Policy will be updated each time a revision is made. We encourage you to review this Policy periodically to stay informed about how 8bat protects your data.
Your continued use of the 8bat Platform following the publication of any revised Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the revised Policy, you must cease using the Platform and may request account closure through our support team.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 8bat has handled your personal data, please contact the 8bat data protection team through the following channel:
For general platform queries, account support, or responsible gaming assistance, you can also visit our FAQ page or our Responsible Gaming page.
8bat handles your data with the care it deserves. Join thousands of Pakistani players already enjoying cricket betting, live casino tables, and premium slots — all in PKR, all with full data security. 21+ only.
Sign In to 8bat Explore the CasinoPlay Responsibly at 8bat. 8bat is strictly for adults aged 21 and above. Gambling involves financial risk and no outcome is guaranteed. Never wager more than you can comfortably afford to lose. If gambling is negatively affecting your finances, relationships, or wellbeing, please use 8bat's self-exclusion and deposit limit tools, or contact our support team. Full guidance is available on our Responsible Gaming page.